APPEALS OPEN — Challenge active
Appeal a
disqualification decision
If you believe your disqualification from the Squads That Care: MTU Kerry challenge was issued in error, submit your appeal here. Every appeal is reviewed manually by the Obserc team and you will receive a written response within 7 business days.
Response time
Within 7 business days
Review type
Manual — human reviewed
Appeals window
7 days from disqualification notice
Contact
support@obserc.com
Before submitting: Appeals must be submitted within 7 days of receiving your disqualification notice. Appeals submitted after this window will not be reviewed. Obserc's decision following an appeal is final.
What we will and won't review
✓ Obserc will review
Whether the correct rule was applied to your account
Whether the evidence used to flag your account was interpreted fairly
Whether there is an innocent explanation for the flagged activity
✕ Obserc will not review
The scoring formula or points cap rules
Leaderboard positions or score calculations
Decisions that would require reversing a confirmed winner announcement
Submit your appeal
Appeal Submitted
Your appeal has been successfully received by the Obserc team. Please keep your reference number for your records. We will review your appeal and respond to your registered email within 7 business days.
REF: STC-2026-000000